FAQs

1.) Does EasyElectronics ship to my country?

We ship to every country in the world with insured & trackable shipping

2.) What types of payment methods do you accept?

We accept Visa, Mastercard, American Express, and PayPal. All of our payments are processed through PayPal & Stripe for secured protection.

3.) Where can I find my tracking number?

When your items are shipped out, you should receive an automated notification via email providing you with a tracking number. If you haven't received one or if the tracking number doesn't work, no worries. Contact us at in our contacts page and our customer support team will help you track your order.

4.) How long does it take for an order to arrive?

Please note that the processing time is within 1 - 5 business days on average. (If we are experiencing a high volume of orders, processing time may delay a couple of days.) 

Worldwide shipping (Estimated 7 - 15 business days)

5. Where do you ship from?

We ship out your items from fulfillment centers in China

6.) What can I do if my payment was declined at the checkout?

Firstly we would recommend clearing your cache and cookies and trying to order from a different device or browser. We would also recommend PayPal as a payment method if you are unable to use your credit or debit card as normal.

If you have any concerns whatsoever in regards to a payment made through our site please drop us a message in our contacts page.

7.) What if the package doesn’t arrive?

If you don’t get your package 40 days after it was shipped, please contact us through our contacts page. We’ll either resent a new one to you or give you a full refund.

8. What if the item I ordered arrives damaged or incorrect?

We will make it up to you! If you receive a damaged, faulty or incorrect product, don't worry! Simply take a picture/video and email us at ezelectronics620@gmail.com and we will send you a replacement order or store credits for future use. We always do our best to inspect the quality of the product before shipping it out to you. However, we cannot accept exchanges or refunds for products that fail to meet your expectations if they're not defective.

Have questions?

You can email us at ezelectronics620@gmail.com and our customer support team will get back to you right away.